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AOL Desktop Gold Is Not Responding. How To Fix It?

Every time I open AOL, it does not respond and displays an error. Why is my AOL gold desktop is not working and how can I fix it? Well! There could be a number of reasons due to which AOL may not respond to the commands. Below have listed some of the common reasons along with their troubleshooting solutions.

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Possible reasons behind AOL Not Responding Issue

  • If you do not install the AOL software on your device properly, you will receive an error. Sometimes the background interruptions fail the installation process.

  • Other possible reasons could be the device incompatible with the other installed applications.

  • The virus and malware in the device could also be the reason for AOL not responding.

  • Corrupted hard disk or malfunction may also prevent the software from working,

Effective Steps To Troubleshoot The Problem

If your AOL not responding, follow the given steps and get rid of the issue:

  • Firstly, you need to scan the device for antiviruses and malware. If there is any threat file, delete it from your device.

  • Check your operating system requirements and see if your device is compatible to download the application.

  • Your computer must be connected to the internet.

  • Make sure that you have turned on the Automatic updates to upgrade the AOL Desktop Gold.

  • Delete the temporary files and clear the cache memory from your web browser settings.

  • Disable firewall as it may show you the ‘AOL Not Responding’ error.

  • Remove the duplicate files from the device to create space in your RAM memory.

  • Do not download the app that troubles your WIFi connection.

With these steps, you can easily deal with my AOL gold desktop is not working problem on your device. If the issue is still not resolved, proceed with the following steps and get rid of the problem:

  • Restart your computer, when you restart the device, it clears the memory space and makes room for the click actions on the icon.

  • Configure the network settings for the control panel, check the network and internet connection.

  • Open ‘Control panel’ and click on the ‘Network Settings’.

  • Click on ‘Network and Sharing Centre’.

  • Tap on the ‘Change Advanced Settings’ option.

  • Click ‘Internet Connection’.

  • Choose the ‘Network Adapter’ option to fix the connectivity issue.

  • Proceed with the on-screen guidelines to complete the task.

  • Once you are done restart your PC.


We hope that the above write up will help you to troubleshoot the ‘my AOL gold desktop is not working’ problem on your device. After troubleshooting the issue, you can continue using the AOL services; send and receive emails, browse the internet and do the other online stuff. All the mentioned troubleshooting steps are simple and easy to follow. But, if you still have a doubt or there is some other technical query hampering your experience, get in touch with the experts. The AOL team is available around the clock to help and share the best advice to fix the issue instantly. So, get in touch with the team and find the most reliable solution to your problem.